Privacy Policy


RKM Software Pvt. Ltd. takes the privacy and security of personal data very seriously. This privacy notice explains how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (GDPR). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Data Controller Identity

RKM Software Pvt. Ltd. is the data controller responsible for processing your personal data.

Types of Personal Data

We may collect and process the following types of personal data:

  • Contact information, such as name, email address, and phone number
  • Account information, such as username, password, and billing address
  • Usage information, such as IP address, device type, and browser type
  • Marketing information, such as communication preferences and feedback

Purpose of Processing

We process personal data for the following purposes:

  • Providing software services and support
  • Processing payments and billing
  • Communicating with customers about products and services
  • Improving and optimizing our software and services
  • Complying with legal and regulatory requirements

Legal Basis for Processing

We process personal data on the following legal bases:

  • Consent: We may process personal data with your consent, such as when you sign up for our newsletter or marketing communications.
  • Contract Performance: We may process personal data as necessary to perform our contract with you, such as providing software services or processing payments.
  • Legitimate Interest: We may process personal data as necessary for our legitimate interests, such as improving our software and services or detecting and preventing fraud.

Data Retention

We will retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We may retain certain personal data for longer periods for legitimate business purposes, such as resolving disputes or enforcing our agreements.

Data Security

We take appropriate technical and organizational measures to protect personal data from unauthorized access, use, and disclosure. These measures include access controls, encryption, and regular security assessments.

Data Sharing

We may share personal data with third-party service providers who assist us with our business operations, such as payment processors, marketing service providers, and customer support providers. We will only share personal data with third parties who have agreed to comply with GDPR and other applicable data protection laws.

Data Subject Rights

Data subjects have the following rights under GDPR:

  • Right to access personal data
  • Right to rectify inaccurate personal data
  • Right to erase personal data (in certain circumstances)
  • Right to restrict processing of personal data (in certain circumstances)
  • Right to data portability
  • Right to object to the processing of personal data (in certain circumstances)

Contact Us

If you have any questions or concerns about this privacy notice, or if you would like to exercise your data subject rights, please contact us at We will respond to your request as soon as possible and no later than one month from the date of receipt.