Last updated: 8 February 2026

RKM Software (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website, services, and communications.

This policy applies in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and applicable data protection laws.

1. Who We Are

Data Controller:
RK Marketing Ltd, trading as RKM Software

Registered Office:
8a Newry Street, Crossmaglen,
Newry, Co. Down, BT35 9JH, United Kingdom

Email: privacy@rkmsoftware.com
Phone: +44 28 3086 0313

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Information you provide directly

• Name
• Email address
• Phone number
• Company name
• Job title
• Message content (via contact forms, enquiries, or email)

b) Automatically collected information

• IP address
• Browser type and version
• Device information
• Pages visited and interaction data
  (Collected via cookies or similar technologies — see Cookie Policy)

c) Business-related data

• Information provided during discovery, audits, or project discussions
• Professional contact details shared during engagements

3. How We Use Your Data

We process personal data only where there is a lawful basis. We use your data to:

• Respond to enquiries and contact requests
• Schedule meetings or calls
• Provide information about our services
• Deliver contracted services
• Improve our website and user experience
• Meet legal, regulatory, or contractual obligations

4. Lawful Basis for Processing

We rely on one or more of the following lawful bases:

• Consent – where you have explicitly agreed
• Contractual necessity – to deliver requested services
• Legitimate interests – to operate, improve, and market our services responsibly
• Legal obligation – to comply with applicable laws

You may withdraw consent at any time.

5. Marketing Communications

We may contact you for service-related or marketing purposes where permitted by law.

You can opt out at any time by:

• Clicking “unsubscribe” in emails
• Contacting us at privacy@rkmsoftware.com

We do not sell or rent your data to third parties.

6. Data Sharing & Third Parties

We may share data with trusted third parties only where necessary, including:

• Hosting and infrastructure providers
• Analytics and security providers
• Professional advisors (legal, accounting)
• Sub-processors engaged for service delivery

All third parties are required to comply with applicable data protection laws and confidentiality obligations.

7. International Data Transfers

Where personal data is transferred outside the UK or EU (e.g., to development or support teams), we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)
• UK International Data Transfer Agreements (IDTA)
• Technical and organisational security measures

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes for which it was collected
• Meet legal, regulatory, or contractual requirements

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under UK and EU GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise your rights, contact privacy@rkmsoftware.com.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

• Access controls
• Encryption where appropriate
• Secure hosting environments
• Regular security reviews

Despite best efforts, no system is completely secure. We encourage safe online practices.

11. Cookies

Our website uses cookies and similar technologies to improve functionality and performance. For more information, please see our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: